User Guide · Account
Credits, plans and billing
What uses a credit, what is free, and how to buy a plan.
What a credit is
One voucher credit is used for each voucher we create for you — one bank entry, one invoice, one note. An invoice with several item lines is still one voucher. Credits are used when a file finishes processing and its vouchers are saved.
| Uses credits | Free |
|---|---|
| Each voucher created from an upload | Failed uploads, and files that fail the balance check |
| Splitting one entry into N vouchers uses N−1 more | Rows marked as duplicates, and rows we could not read |
| Invoice PDFs read by AI use 2 per invoice | Reviewing, editing, categorising, pushing, re-pushing and undoing |
Plans
| Plan | Price (GST extra) | Voucher credits |
|---|---|---|
| Starter | ₹2,000 | 5,000 |
| Growth | ₹5,000 | 15,000 |
| Pro | ₹10,000 | 35,000 |
- Every plan has every feature and unlimited clients; they differ only in credits.
- Credits are valid for 365 days from purchase. It is a one-time payment — nothing renews automatically.
- GST at 18% is added at checkout. Any running offer is shown on the Billing page.
Buying a plan
- 1Open Billing and click the pay button on the plan you want.
- 2The first time, fill in your GST invoice details — legal name, state (place of supply), billing address, city and pincode. GSTIN and PAN are optional. These cannot be changed after payment, so please check them.
- 3Click Confirm & pay and complete the payment on Razorpay.
- 4Your credits appear at once, and the tax invoice is available under Payment History (it is also emailed to you).
Buying again, and which credits are used first
- Each purchase is a separate batch with its own 365 days. Buying again never shortens the credits you already hold.
- The credits that expire soonest are used first, so trial credits go before paid ones.
- You can buy the same plan again at any time. A smaller plan can be bought once the credits of your larger plan are used up.
- Only the account owner can buy; team members see Ask your team admin to buy.
If you run out
A file that needs more credits than you have is paused with the status Low Balance — nothing is half-billed. Buy credits and click Resume; there is no need to upload again. Expired credits are neither refunded nor extended, and deleting an upload or client does not return credits already used.
Usage Credits shows your balance, credits used over a period, vouchers pushed this month, where credits went (bank, loan, purchase, sales and so on) and which clients used the most. See the Refund Policy for when a payment can be refunded.