Terms of Service

1. About the Service

Your AI Accountant is a cloud-based accounting automation platform designed for Chartered Accountants, accounting firms, businesses, and finance professionals. The Service assists users in processing accounting and financial data using automation and artificial intelligence technologies. The Service may include functionalities such as:

• Uploading bank statements, invoices, GST reports, Excel files, and accounting records.
• AI-powered conversion of PDF invoices into structured data.
• Deterministic ledger mapping and categorization.
• GST data import (GSTR-1, GSTR-2A, GSTR-2B) for purchase matching.
• Voucher creation and synchronization with Tally Prime / ERP systems.
• Insights, analytics, dashboards, and reporting.
• Team collaboration and client access features.
• Integration with third-party APIs and services.

2. Eligibility

By using the Service, you represent and warrant that:

• You are at least 18 years old.
• You are legally capable of entering into binding agreements.
• You are authorized to upload and process the financial data submitted through the Service.
• All information provided by you is accurate, complete, and current.

3. Account Registration & Security

You are responsible for:

• Maintaining the confidentiality of your account credentials.
• Restricting access to your account and systems.
• All activities conducted under your account.

You agree to immediately notify us of any unauthorized access, breach, or suspected misuse of your account. The Company shall not be liable for losses resulting from weak passwords, credential sharing, phishing, malware, insider misuse, compromised devices, or insecure user environments.

The Company reserves the right to suspend or terminate accounts found engaging in suspicious, fraudulent, abusive, or unauthorized activities.

4. Acceptable Use

You agree not to:

• Use the Service for unlawful, fraudulent, or misleading purposes.
• Upload forged, manipulated, illegal, or falsified financial documents.
• Violate any applicable laws, regulations, GST provisions, tax laws, or accounting standards.
• Attempt unauthorized access to systems, APIs, accounts, or infrastructure.
• Reverse engineer, copy, modify, distribute, or resell the Service without written permission.
• Use bots, scraping tools, or automated systems beyond permitted API usage.
• Upload malware, harmful code, or malicious content.
• Interfere with system performance, security, or stability.
• Circumvent usage limits, payment systems, or subscription restrictions.

The Company may monitor usage patterns to detect abuse, excessive automated activity, fraud, suspicious uploads, or security risks.

5. Financial Data & User Responsibility

Your Data, Your Responsibility

You are solely responsible for:

• the accuracy of uploaded data,
• correctness of accounting records,
• voucher approvals,
• ledger mappings,
• GST classifications,
• tax computations,
• statutory filings,
• reconciliations,
• and compliance obligations.

The Company does not verify the legal validity or accounting correctness of uploaded data.

Review Before Push

System-generated categorizations, ledger mappings, reconciliations, and AI-extracted invoice data are indicative only. You must independently review and validate all outputs before:

• pushing entries to Tally,
• finalizing books,
• filing GST returns,
• submitting tax filings,
• or relying on outputs for compliance purposes.

The Company shall not be liable for:

• incorrect accounting entries,
• GST mismatches,
• tax penalties,
• statutory interest,
• ITC reversals,
• filing errors,
• audit observations,
• or compliance failures arising from user-approved transactions.

No Professional Advice

The Service is a software automation platform and not a substitute for professional judgment. Nothing generated by the Service constitutes accounting advice, tax advice, an audit opinion, legal advice, certification, or statutory compliance assurance. Users must consult qualified professionals where necessary.

6. Artificial Intelligence & OCR Disclaimer

The Service uses artificial intelligence, machine learning models, OCR technologies, and automated extraction systems. AI-generated outputs may contain inaccuracies, omissions, misclassifications, incorrect interpretations, duplicate detection errors, OCR extraction mistakes, or incomplete processing.

The Company does not guarantee the accuracy, completeness, reliability, or suitability of AI-generated results. Users are solely responsible for verifying all outputs before relying upon them.

7. Tally Integration & Bridge Agent

The Service may interact with local Tally installations through desktop bridge agents or integration utilities. By using such integrations, you acknowledge and agree that:

• Tally connectivity depends on your local system configuration.
• The Company does not control Tally availability or performance.
• Users remain responsible for verifying vouchers before synchronization.
• Incorrect pushes approved by users remain the user's responsibility.

The Company does not guarantee uninterrupted synchronization with Tally Prime, Tally ERP, GST portals, banking systems, or third-party software.

8. Third-Party Services

The Service may rely on third-party platforms, APIs, cloud providers, payment gateways, OCR providers, hosting providers, and integrations including but not limited to:

• Tally
• Razorpay
• Cloud hosting providers
• AI providers
• Email delivery systems

The Company shall not be liable for failures, delays, inaccuracies, outages, or interruptions caused by third-party services. Use of third-party services may also be governed by their respective terms and privacy policies.

9. Data Storage, Retention & Backup

Users are responsible for maintaining independent backups of:

• financial records,
• invoices,
• vouchers,
• GST data,
• and uploaded documents.

While reasonable efforts are made to maintain platform availability and data integrity, the Company does not guarantee permanent storage, uninterrupted retention, data recovery, or archival availability. Upon account termination, data may be retained for up to 30 days for operational or recovery purposes, after which it may be permanently deleted.

10. Privacy & Data Processing

Use of the Service is also governed by our Privacy Policy, which forms an integral part of these Terms. By uploading data to the Service, you confirm that you have lawful authority to upload such data, you possess necessary client permissions, and you are legally permitted to process such information.

Where users upload third-party client information, the user acts as the data controller and remains responsible for obtaining all necessary consents and authorizations.

11. Pricing, Billing & Payments

The Service may offer:

• a free tier,
• wallet-based prepaid credits,
• and pay-per-transaction usage.

Pricing may change periodically with prior notice. Payments are processed through third-party payment gateways. Unless otherwise explicitly stated, all payments are prepaid, fees are non-refundable, wallet balances are non-transferable, and taxes may apply additionally.

Refunds, if applicable, shall be governed exclusively by the Refund & Cancellation Policy.

12. Refund Policy Reference

Refund requests are subject to review under the Refund & Cancellation Policy. Refund requests arising from user negligence, incorrect uploads, approval without review, incomplete data, misuse of the Service, or failure to understand platform functionality may be rejected at the sole discretion of the Company.

13. Service Availability

The Service is provided on an "as-is" and "as-available" basis. The Company does not guarantee uninterrupted availability, error-free operation, bug-free performance, or continuous uptime. The Service may become temporarily unavailable due to maintenance, upgrades, internet disruptions, cloud outages, technical failures, cyber incidents, force majeure events, or third-party service interruptions.

No guaranteed Service Level Agreement (SLA) exists unless separately agreed in writing.

14. Beta & Experimental Features

Certain functionalities may be marked as beta, preview, experimental, or early-access features. Such features may contain bugs, incomplete functionality, inaccurate outputs, or unstable behavior. Beta features are provided strictly on an "as-is" basis.

15. Intellectual Property

All rights, title, and interest in the Service, including software, code, UI/UX, branding, logos, workflows, AI systems, documentation, and platform architecture, remain the exclusive property of Tax One Advisory (OPC) Private Limited.

Users retain ownership of their uploaded data. These Terms do not grant users any ownership rights over the Service or intellectual property.

16. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for:

• indirect damages,
• consequential damages,
• business interruption,
• reputational loss,
• loss of profits,
• loss of goodwill,
• tax penalties,
• GST interest,
• accounting inaccuracies,
• data loss,
• or statutory liabilities.

The total aggregate liability of the Company for any claim arising out of the Service shall not exceed the amount actually paid by the user to the Company during the preceding 12 months.

17. Indemnification

You agree to indemnify, defend, and hold harmless Tax One Advisory (OPC) Private Limited, its directors, employees, affiliates, consultants, and partners from any claims, damages, penalties, liabilities, losses, costs, or legal expenses arising from your use of the Service, violation of these Terms, unlawful activities, incorrect financial data uploaded by you, statutory non-compliance, tax disputes, accounting disputes, client claims, infringement of third-party rights, or fraudulent activities conducted through your account.

18. Suspension & Termination

The Company reserves the right to suspend, restrict, or terminate accounts without prior notice where necessary for legal compliance, fraud prevention, security concerns, abuse detection, payment defaults, or violations of these Terms.

Users may discontinue use of the Service at any time. Remaining wallet balances or prepaid amounts may not be refundable except where required under applicable law or the Refund Policy.

19. Electronic Communications

By using the Service, you consent to receive communications electronically including invoices, transactional emails, OTPs, alerts, notifications, support communications, marketing communications, policy updates, and security notices through email and in-app notifications.

20. Force Majeure

The Company shall not be liable for delays or failures resulting from events beyond reasonable control including natural disasters, internet failures, cyber attacks, power outages, labor disputes, government actions, epidemics, war, or third-party infrastructure failures.

21. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes arising from these Terms shall first be attempted to be resolved amicably. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India.

22. Changes to Terms

The Company may modify these Terms periodically. Updated Terms shall become effective upon publication on the website or platform. Continued use of the Service after such changes constitutes acceptance of the revised Terms.

23. Contact Information

Tax One Advisory (OPC) Private Limited
Email: taxoneadvisory@gmail.com
Website: https://youraiaccountant.in

For legal, billing, compliance, or support queries, users may contact us through the above channels.